The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • SHIPPING POLICY

    All orders require 1-2 business days of processing time prior to shipping. We are happy to offer shipping to any U.S. state. We do not ship internationally. All shipping costs will be prepaid by the buyer. The shipping quote will be offered at the checkout. We ship via UPS, FEDEX, or USPS ground, 2nd day air and next day delivery (where available). We do not ship to P.O. Box addresses.


  • Warranties

  • Boost your bottom line. Guaranteed.

    We're so confident that QuickBooks Cash Register Plus and Point of Sale software will help you boost the bottom line at your business, that we offer a 60-day money-back guarantee. Simply return the product to Intuit within 60 days of purchase.*

    Our products make it quicker and easier to do everyday retail tasks, and they provide insights into your business that help you run your store more profitably.

    • Make money and save money by tracking what's selling and what's not
    • Use customer management tools to increase the size and frequency of purchases
    • Work more efficiently by putting all of your sales and customer data in one place
    • Save time and money on bookkeeping by transferring sales data to QuickBooks Accounting software**
    *If QuickBooks Cash Register Plus or Point of Sale software do not help you boost your bottom line (or you are not satisfied for any reason), simply return the product to Intuit within 60 days of purchase with a dated receipt for a full refund of the purchase price, no questions asked.
    **Works with QuickBooks Pro and Premier editions (2007-2010) and QuickBooks Enterprise Edition (Versions 7.0-10.0). Sold separately.

     

     

  • HARDWARE COMPONENT MANUFACTURERS LIMITED WARRANTY

    The hardware included in this QuickBooks Point of Sale Solution for Retailers bundle ("POS bundle") or purchased separately as a stand alone hardware component from the list below, is warranted by the respective manufacturers or manufacturer to be free from defects in materials and workmanship and to conform to the manufacturer's published specifications applicable to the products purchased at the time of shipment.

    This limited warranty does not cover the QuickBooks Point of Sale Software ("POS Software") included in the POS bundle (which software is covered under a separate license agreement) and does not cover any hardware product which is (i) improperly installed, misused, neglected, abused or carelessly handled or used for any unintended purposes; (ii) damaged by accident or negligence, including failure to follow the proper maintenance, service, and cleaning schedule; or (iii) damaged as a result of (A) modification or alteration by the purchaser or other party, (B) excessive voltage or current supplied to or drawn from the interface connections, (C) static electricity or electro-static discharge, (D) non-compliance with the manufacturer's published requirements for operating use and maintenance, or (E) repair or service of the product by anyone other than the manufacturer's authorized representatives.

    The manufacturers of the specific equipment covered by this limited warranty are:
     

    ? MMF Cash Drawer Company (cash drawer)

    ? Citizen Systems America Corporation (direct thermal receipt printer)

    ? Welch Allyn Data Collection, Inc. d/b/a Hand Held Products (barcode scanner)

    ? MagTek (credit card reader)

    ? Logic Controls, Inc. (pole display)

    ? Zebra Technologies International, LLC (tag printer)

    ? Ingenico (PIN pad)

    ? Metrologic (physical inventory scanner)



    The limited warranty shall extend for a period of two (2) years from the original date of purchase by the end-user buyer.

    Any defective product specified under this limited warranty must be returned within the warranty period for repair or replacement at the manufacturer's discretion and only upon determination by the manufacturer that the product is defective due to defects in materials or workmanship. Replacement products may be new or refurbished, at the manufacturer's or QBShopOnline's discretion as applicable. Warranty returns under this limited warranty shall be in accordance with the return procedures below.

    EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE FOREGOING LIMITED WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

    THE MANUFACTURER'S RESPONSIBILITY AND BUYER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT. IN NO EVENT SHALL THE MANUFACTURER, ITS DISTRIBUTORS, AGENTS OR EMPLOYEES, BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY LIABILITY OF THE MANUFACTURER, ITS AGENTS OR EMPLOYEES ARISING IN CONNECTION WITH ANY PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR OTHERWISE) EXCEED THE ACTUAL AMOUNT PAID TO THE MANUFACTURER FOR THE PRODUCT. THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN THE MANUFACTURER MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH INJURIES, LOSSES, OR DAMAGES. SOME STATES, PROVINCES, OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

    All provisions of this Hardware Component Manufacturers Limited Warranty are separate and severable, which means that if any provision is held invalid and unenforceable, such determination shall not affect the validity of enforceability of the other provisions hereof.


  • Return Policy
  • RETURN PROCEDURES FOR POS SOFTWARE, POS BUNDLE, OR SPECIFIED HARDWARE COMPONENTS
    Returns must be made within 20 days of purchase.
    For returns of the hardware components purchased as stand alone items or of the POS software purchased as a stand alone item separate from the POS bundle, within twenty (20) days from the original date of purchase by the end-user buyer for a refund of the purchase price as the case may be and as specified above. For QuickBooks Software or QuickBooks Hardware Bundle purchases returns are accepted within forty-five (45) days from the original date of purchase by the end-user buyer for a refund of the purchase price as the case may be and as specified above.

    Please call QB Shop Online Customer Service during normal business hours, excluding holidays, at (888) 442-8730 to obtain a Return Merchandise Authorization number (RMA) and product return instructions.

    Returns of the POS bundle for a refund must include the POS Software and all hardware components, including all cables, power supplies, accessories, CDs and manuals, and must be accompanied by a dated receipt and shipped within the applicable customer satisfaction limited warranty period specified above. Returns of hardware components purchased as stand alone items must include all components including cables, power supplies, accessories, CDs and manuals, be accompanied by a dated receipt and shipped within the applicable customer satisfaction limited warranty period specified above. Neither the manufacturers of the hardware in the POS bundle, hardware components purchased as stand alone items nor QB Shop Online are responsible for loss or damage to data or component hardware during shipment. Under no circumstances shall there be a refund of shipping and handling charges, insurance and any other related fees to the end-user.


  • Miscellaneous
  • DISCLAIMER OF WARRANTIES

    EXCEPT AS OTHERWISE SET FORTH IN THIS LIMITED WARRANTY OF INTER-OPERABILITY, QB SHOP ONLINE, IT'S AFFILIATES, AGENTS, DEALERS AND SUPPLIERS (COLLECTIVELY "SUPPLIERS") MAKE NO WARRANTIES, EXPRESSED OR IMPLIED, AND DISCLAIMS AND NEGATES ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, CONFORMITY TO MODELS OR SAMPLES AND NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU. LIMITATION OF LIABILITY AND DAMAGES .

    THE ENTIRE LIABILITY OF QB SHOP ONLINE AND ITS SUPPLIERS, FOR ANY REASON SHALL BE LIMITED TO THE RETAIL VALUE OF THE POS SOFTWARE UNLESS OTHERWISE SEPARATELY AGREED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, QB SHOP ONLINE, ITS AGENTS OR EMPLOYEES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO: DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS OR INVESTMENT, OR THE LIKE), USE OF THE SOFTWARE WITH AHRDWARE OR OTHER SOFTWARE THAT DOES NOT MEET QB SHOP ONLINE'S SYSTEMS REQUIREMENTS WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF QB SHOP ONLINE, ITS AGENTS OR EMPLOYEES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME STATES DO NOT ALLOW THE LIMITATION AND/OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN QB SHOP ONLINE AND YOU. QB SHOP ONLINE WOULD NOT BE ABLE TO HAVE PROVIDED THIS POS SOFTWARE WITHOUT SUCH LIMITATIONS.